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Q5H9V

QuietComfort® 19 Variable-Speed Heat Pump

Enjoy dependable, energy-smart comfort in every season with this heat pump. Designed with variable-speed technology, it runs quietly while maintaining steady, even temperatures throughout your home. With cooling efficiency up to 19 SEER2 and heating efficiency up to 10 HSPF2, you can save on energy costs without sacrificing comfort. And when summer humidity rises, enhanced moisture control helps keep your indoor air cool, crisp, and comfortable.

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High Efficiency
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Quiet Operation
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If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
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Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
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Features & Benefits (open)
  • Quiet performance (as low as 57 decibels)
  • Stay cool all summer with up to 19 SEER2 / 14 EER2 energy-efficient performance.
  • Enjoy efficient electric heating deep into winter with up to 10 HSPF2 heating efficiency.
  • With low-ambient heating capability down to -10°F, this unit keeps your home warm and comfortable even on the coldest days.
  • Variable-stage operation runs longer, steadier comfort cycles on low stage for greater efficiency and consistent temperatures. Pair it with the Ion™ Gray Smart Thermostat Featuring SmartSense™ for more precise variable-speed control.
  • Enhanced dehumidification during summer helps you stay comfortable without lowering your temperature setpoint. When paired with the Ion™ Gray Smart Thermostat Featuring SmartSense™, the system automatically adjusts based on indoor humidity.
  • An advanced defrost feature uses smart sensor technology to operate only when needed, saving energy and maintaining comfort.
  • Enjoy Wi-Fi® remote access with the Ion™ Gray Smart Thermostat featuring SmartSense™ giving you full programming and control from virtually anywhere.
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Factory-installed sound blanket included
  • 5-Year No Hassle Replacement™ Limited Warranty+
  • 10-Year Parts Limited Warranty+
Specifications
  • High-efficiency variable-speed scroll compressor
  • Variable-speed fan motor
  • System protecting high-and low-pressure switches and filter drier
  • Durable, protective inlet grille panels allow easy coil cleaning
  • Baked-on powder coat finish over galvanized steel
  • Compatible with humidity sensing thermostats
  • Non-ozone depleting, low global warming potential R-454B refrigerant
  • Cooling capacity: 2–5 tons
Product Details
Reference: table
Documents
Reference: document-listing
Efficiency Rating Cooling Efficiency
Up to 19 SEER2 / Up to 14 EER2 cooling

SEER2

SEER2 stands for Seasonal Energy Efficiency Ratio and applies to cooling efficiency for central air conditioners and heat pumps. The higher the SEER2, the greater the energy economy.


EER2

The Energy Efficiency Ratio (EER2) that calculates the energy the unit uses to function. It can be found by dividing a unit’s BTU output by its wattage, and the high EER2 rating means a more efficient air conditioner, so the higher the better.

Efficiency Rating Heating Efficiency
Up to 10 HSPF2

HSPF2

Heat pumps heat your home using electricity as their fuel source, and their efficiency is measured as Heating Seasonal Performance Factor (HSPF2). The higher the HSPF2, the greater the efficiency and the greater your energy savings potential.

Sound level Sound level
As low as 57 decibels

Sound Level

A decibel is a unit used to measure sound or power level of an electrical signal by comparing it with a given level on a logarithmic scale.

Parts Warranty
10-Year Parts Limited Warranty±
No Hassle Replacement™ Limited Warranty
5-Year No Hassle Replacement™ Limited Warranty+

No Hassle Warranty

If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

Fan Motor
Variable-speed fan motor

Fan Motor

The fan motor drives the fan blades to circulate air through the HVAC system, maintaining proper airflow, ensuring efficient heating and cooling, and preventing system overheating.

Compressor
Two-stage compressor for improved temperature and summer humidity control

Compressor

The compressor pumps and compresses refrigerant, enabling heat transfer to condition the air efficiently.

Cooling capacity
2–5 tons

Cooling Capacity

The cooling capacity of an air conditioner or heat pump indicates the amount of heat it can remove per hour. It is measured in tons, with one ton equaling 12,000 BTUs.

Refrigerant
Lower global warming potential R-454B refrigerant

Refrigerant

Refrigerant absorbs heat from indoor air in the evaporator coil and releases it outside through the condenser coil, enabling the cooling process.

Energy Star<sup>®</sup> Qualified Energy Star® Qualified
U.S. Environmental Protection Agency voluntary program that helps protect climate through energy efficiency
Communicating Capability Communicating Capability
Wi-Fi enabled remote access with the Ion™ Gray Smart Thermostat Featuring SmartSense™
Categories
heat-pumps

±No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.

+ 10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.

California residents please see Proposition 65